The undersigned, herein called "renter", whether one or
more, does jointly and severally hereby rent from the rental company,
herein called "owner", the above described personal property,
herein called "equipment", at the rental rates set forth.
A credit card is required for all orders. There is a $50.00 minimum
order requirement for delivery service . Orders can be placed online,
or via telephone 7 days a week between the hours of 8:30am - 4:30pm PST.
There is a 2-day minimum on all orders.
Delivery/pick-up fees begin at $35.
Deliveries/pickups made outside of our hours of 8:30am - 4:30pm PST will incur an additional $25-$60 fee and are subject to availability.
Special delivery accommodations must be arranged prior to the renter's travel dates.
Orders placed on the same day that delivery is required may incur an additional $25 fee.
A re-stocking fee of $50 will be applied for orders where items are moved, requiring delivery by the San Diego office and
pick up by the North County office, or vice versa.
Renters who place an order online will receive an automatic email to confirm their order.
Renters who place an order by phone will be emailed a confirmation of their order.
Renters will be notified within 24 hours after placing their order if an item is not available for the requested dates.
A telephone call may also be made if there are questions regarding delivery arrangements.
Orders placed within 48 hours of the delivery date must be called in to check on availability.
The renter must call to check on availability if he/she wishes to extend the rental period.
It is the responsibility of the renter to identify the appropriate
contact person at the delivery address (hotel concierge, condo manager,
private residence host etc.) and provide Toddler's Travels that person's
phone number. A one hour window of delivery/pick up time will be scheduled via
telephone with the contact person and/or customer 1-2 days before the delivery/pick-up date.
If no-one is available to receive the equipment or allow pick-up at the agreed
time, there will be an attempt to reschedule and an additional delivery
fee will apply. If an agent needs to return to a location for any reason
that is not due to an error on the part of Toddler's Travels, an
additional fee will be applied to the order.
For airport deliveries, it is the responsibility of the renter to advise of changes in flight arrival time, and/or time on departure day the renter plans to return their rental car. Upon arrival into San Diego airport, renter is to call Toddler's Travels and advise they have landed. If there are any flight delays which alter the flight arrival time into San Diego airport, the renter must call Toddler's Travels to advise, otherwise there is a $25 fee. If no call has been received from renter, 30 minutes after stated arrival time, Toddler's Travels will begin deliveries to other customers and cannot guarantee timely delivery to the car rental agency of reserved items. Out of hours fees apply for deliveries/pick ups outside of business hours of 8:30-4:30 pm and are subject to availability. The renter is to communicate via phone or email with Toddler's Travels to check if delivery is possible outside normal business hours.
On departure day, it is the responsibility of the renter to call Toddler's Travels 30 minutes prior to projected arrival time at the car rental agency. Rented items remain the responsibility of the customer until Toddler's Travels have retrieved all rental items.
It is understood that renters are not permitted to assemble or disassemble full size cribs. It is understood that safety gates are for use at the bottom of stairs only; it is not safe to install pressure-mounted safety gates at the top of stairs. Toys must be returned with all pieces in the toys box otherwise a replacement cost of the toy will be charged. The renter agrees that all equipment except for beach rentals, car seats, beach toys , strollers, and baby carriers are to be kept in their possession at the delivery address indicated and will not be removed without agreement in writing executed by owner.
CANCELLATION AND EARLY TERMINATION POLICY
- Orders cancelled before 72 hours of the delivery date will be charged $15.
- Orders cancelled within 72 hours of delivery date will be charged 50% of order (not including delivery fee).
- Orders cancelled once delivery has been attempted will be charged 50% of the order, plus the delivery fee.
- Refunds for early termination of rentals will be prorated at 50% of the remaining unused rental term.
It is understood that renters are not permitted to assemble or disassemble full size cribs.
Cribs will only be set up and delivered to second or third floors if an elevator, or if a second able-bodied adult, capable of assisting with a 58 lb crib, is available to assist. Otherwise, cribs will be delivered to the ground floor only. **Cribs must be returned to the ground floor prior to customer departure** Since the safety of Toddler's Travels' employees is of utmost importance, failure to do so will result in need for a second delivery with 2 personnel and an additional $75 fee. Since a second staff member may not be scheduled for that day, failure to return the crib to the ground floor may also cause considerable inconvenience to the property manager. Please communicate with us if there are any issues with complying with this policy.
While we try to deliver to our customer's convenience, keeping delivery fees as low as possible also necessitates that Toddler's Travels' delivery schedule be at our discretion. A delivery route is set up to be as efficient as possible; this may mean that cribs are delivered prior to customers' arrival.
It is understood that safety gates are for use at the bottom of stairs only; it is not safe to install pressure-mounted safety gates at the top of stairs. Toys must be returned with all pieces in the toys box otherwise a replacement cost of the toy will be charged. The renter agrees that all equipment except for beach rentals, car seats, beach toys, strollers, and baby carriers are to be kept in their possession at the delivery address indicated and will not be removed without agreement in writing executed by owner.
AND SANITARY CONDITIONS
Full right, title and ownership of the equipment will at all times
remain vested with Toddler's Travels. The renter will use the equipment
only for and in accordance with its intended use and pursuant to any
instructions provided therewith. The renter is fully responsible for the
loss, theft or destruction of the equipment independent of cause and
agrees to pay the owner the replacement value of the equipment in such
an event. In the event of damage and/or partial destruction from any
cause, the renter agrees to pay to the owner a sum equivalent to the
cost of repair of the item or replacement value of the item, whichever
is less. The equipment must be returned with all accessories and parts
intact and in the same condition as when delivered, otherwise a $25 cleaning fee will be added. No food or drink is allowed in car seats. If food or drink stains are found, a $25 cleaning fee may be applied. It is understood that the renter is not to run or walk on wet sand with the BOB all-terrain strollers as the salt corrodes the springs.
In consideration of the rental agreement between myself and Toddler's
Travels LLC, I acknowledge and agree to the following terms:
1. I agree that I am responsible for the correct use of rental items
according to manufacturers' instructions and guidelines.
2. I understand that there exist certain risks of injury from the use or
misuse of such items, including the potential risk of serious injury,
disability or death.
3. I knowingly and freely assume all such risks, both known and unknown,
and assume full responsibility for my use of such items.
4. I, for myself and on behalf of my heirs, assigns, personal
representatives and next of kin, hereby hold harmless, and agree not to
sue the Toddler's Travels LLC, the owner of all such items I have agreed
to rent, their officers, agents and employees, with respect to any and
all injury, disability, death and loss or damage to person or property,
whether caused by the negligence of the owner or otherwise, except that
which is the result of gross negligence or wanton misconduct.
5. I understand that this RELEASE OF LIABILITY covers each and every
item which I have agreed to rent.
6. I further agree that this RELEASE OF LIABILITY shall be governed by
the laws of the State of California.
Arbitration of Disputes:
The Parties shall make a good-faith effort to settle any dispute or
claim arising under the terms of this agreement through mediation with
the assistance of a mutually acceptable mediator. If any party commences
an action based on a dispute or claim to which this paragraph applies,
without first attempting to resolve the matter through mediation, then
that party shall not be entitled to recover attorney fees, even if they
would otherwise be available to that party in any such action. If the
Parties fail to resolve any such disputes or claims, they shall submit
them to arbitration under the provisions of the California Code of Civil
Procedure, Section 1280, et.seq.
ALL ITEM(S) ARE RENTED WITHOUT ANY WARRANTY, EITHER EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
I just wanted to let you know that your prompt and courteous service, your clean and luxurious eqoipment, and your thoughtfulness in leaving an extra mattress made our visit to San Diego much more pleasant and worry-free. We appreciated your service very much. When we come back, yours will be the only company in my mind and I will certainly recommend you to others.
Thank you and have a Merry Christmas.
Toddler’s Travels™ offers daily, weekly and monthly baby
equipment rentals in the San Diego area, including full-size crib
rentals, portable travel
crib rentals, stroller
rentals, car seat
rentals, toy rentals,
high chair rentals, play yard /
playpen rentals, and more.