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SERVING:
Alpine
Bonsall
Cardiff-By-Sea
Carlsbad
Chula Vista
Coronado
Del Mar
El Cajon
Encinitas
Escondido
Fallbrook
Imperial Beach
La Jolla
La Mesa
Lemon Grove
Leucadia
Mission Beach
Murietta
National City
Oceanside
Pacific Beach
Poway
Rancho Santa Fe
San Diego
San Marcos
Santee
Solana Beach
Temecula
Valley Center
Vista

 

 

Toddler's Travels FAQ

 
 


IS YOUR EQUIPMENT SAFE?

Your child's safety is our primary concern. We research and carefully select products that are JPMA (Juvenile Products Manufacturer's Association) certified and highly recommended by Consumer Reports' various review sites. Warranties are promptly sent in so we can be notified of any recalls. which we also track on the Consumer Reports' website.

Items are given a complete safety inspection on the morning of delivery and during the cleaning process.

We can provide a Sleep Sack BeddieBye Wearable Safety Blanket by Kiddopotamus as a safe alternative to loose bedding for all babies up to 15 months, 24 lbs. and 31" tall. Breathable mesh bumpers to allow for airflow and visibility while keeping your infant's arms and legs safely inside the crib or regular bumpers are available.

IS YOUR EQUIPMENT CLEAN?

All items are diligently cleaned and sanitized between each rental; crib linens and car seat covers are washed in Free and Clear detergent, and all hard surfaces are wiped down with antibacterial solution.

Strollers are either vacuumed or cleaned off with an air compressor for sand or debris, then washed down using a soft brush, and left out to dry. High chairs, boosters, crib mattresses, toys and other baby and beach equipment are wiped down using antibacterial solution.

IF I'M NOT SATISFIED WITH THE EQUIPMENT, WHAT SHOULD I DO?

If there are any issues with any delivered items, please contact us immediately and we will replace the item. If we are not notified of a problem with the equipment until the end of your rental period, a refund will not apply.

DO YOU DELIVER TO THE AIRPORT?

We can meet you at the Rental Car Center to deliver and pick up baby rental equipment. We can also arrange to meet you at the cell phone lot adjacent to the airport, or curbside. Please refer to the How It Works page for full instructions on airport deliveries.

CAN WE PICK UP THE RENTAL ITEMS OURSELVES?

Yes; all items can be picked up from either the San Diego or North County locations. Our full size cribs are pre-assembled and require a large SUV, van or truck. Delivery service for cribs and toddler beds is available. Please refer to the Google map on the How It Works page for directions. We are located within a few miles of San Diego International Airport, Mission Beach and La Jolla.

Our North County location is just 1/2 mile north of CA highway 78, in the city of San Marcos. Directions will be provided before your arrival. Please call 619-688-9655 for assistance.

WHAT IS THE PAYMENT PROCESS ?

Your credit card transaction will be processed securely upon reservation by Authorize.net, which accepts Visa, MasterCard, American Express and Discover cards. We can also take credit card info by phone, which we submit securely to Authorize.net. Payment by check or cash is accepted (a credit card for security is required) for customers picking up items directly from us.

DO YOU OFFER DISCOUNTS FOR EXTENDED STAYS?

Absolutely - please contact us for more information. We will always try to make your stay as affordable and hassle free as possible.

CAN WE EXTEND OUR RENTAL TERM IF WE DECIDE TO STAY IN SAN DIEGO LONGER?

Yes, provided the request is made at least 24 hours before the existing rental term expires, subject to item availability.

DO YOU INSTALL CAR SEATS?

No, sorry, we cannot accept liability for installation of the car seat. Links to the manuals for download, and video instructions are available on our website.

The National Highway Traffic Safety Administration (NHTSA) recommendations:

  • Birth to12 months: Your child under age 1 should always ride in a rear-facing car seat. Infant-only car seats are to be used rear facing. Convertible car seats have higher height and weight limits for the rear-facing position, allowing you to keep your child rear-facing for a longer period of time.
  • 1-3 years: Keep your child rear-facing as long as possible. It's the best way to keep him or her safe. Your child should remain in a rear-facing car seat until he or she reaches the top height or weight limit allowed by your car seat's manufacturer. Once your child outgrows the rear-facing car seat, your child is ready to travel in a front-facing car seat with a harness.
  • 4-7 years: Keep your child in a forward-facing car seat with a harness until he or she reaches the top height or weight limit allowed by your car seat's manufacturer. Once your child outgrows the forward-facing car seat with a harness, it's time to travel in a booster seat, but still in the back seat.
  • 8-12 years: Keep your child in a booster seat until he or she is big enough to fit in a seat belt properly. For a seat belt to fit properly the lap belt must lie snugly across the upper thighs, not the stomach. The shoulder belt should lie across the shoulder and chest and not cross the neck or face. Remember: your child should still ride in the back seat because it's safer there.

Height, Weight and Age References for the California Car Seat Law:

  • For a newborn or infant up to 20-35 pounds until at least one (1) year of age and twenty (20) pounds in the back seat
  • Car Seat may never be facing forward
  • A child must be over one (1) year of age and weigh at least twenty (20) pounds
  • Facing forward only
  • The child must weigh over forty (40) pounds
  • Booster Seats must be used with both lap and shoulder belts
  • The lap belt should fit low and tight across hips
  • The shoulder belt should cross the collar bone and center of chest

Effective January 1st, 2012 children under the age of eight (8) or under four (4) feet, nine (9) inches tall must be properly secured in the rear seat of a vehicle with child passenger restraint system

ARE YOU INSURED?

Yes, Toddler's Travels is fully insured.

STILL HAVE QUESTIONS?

Please refer to the Rental Contract for additional terms and conditions of the rental contract or the How It Works page for a more comprehensive explanation of business procedures.

Toddler’s Travels™ offers daily, weekly and monthly baby equipment rentals in the San Diego area, including full-size crib rentals, stroller rentals, car seat rentals, toy rentals, high chair rentals, play yard / playpen rentals, and more.

We also have a great beach equipment that is great for outdoor babies and adults. If you are planning to enjoy Coronado beach, La Jolla Cove, Del Mar Beach or Carlsbad beach, see our Beach Baby page!

Check out our many 5 star reviews on Yelp, Facebook and Google

   
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